|
Returns must be postmarked within 30 days of receipt.
The item must be returned in the same condition as it was sent, unopened, unbroken and with the original labels affixed. Damaged goods due to client negligence or items without their labels will not be accepted for refund. Any return that does not meet the above criteria will be sent back to the customer, we do not sell used merchandise.
Please call Bioscor USA customer service at 1-415-351-0988 or email us at sales@bioscorusa.com to obtain a Return Authorization Number(RA#). RA#'s expire 7 days after being issued. We suggest you send the package by registered or insured mail since Bioscor USA is not responsible for items lost or damaged while shipping. Clearly print your name, address and RA# on the outside of the package in the return area and mail to:
Bioscor International USA
2001 Van Ness Ave
Suite 407
San Francisco, CA 94109
Exchange and return policies are subject to change without notice.
All requests will be processed after our returns department inspects and verifies the condition of the item. Return credits take approximately three to five business days to process upon receipt of the item.
|
